Terms and Conditions

Last Updated: DECEMBER 26, 2024

1. Introduction

Welcome to BOOST HAVEN IO, LLC ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, services, and solutions (collectively, the "Services"). By accessing or using our Website and Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you should not use our Website or Services.

2. Scope of Services

BOOST HAVEN IO specializes in engineering and managing bespoke B2B client acquisition systems ("Client Acquisition Machines"). Our core methodology is built on a system of integrated pillars designed to generate qualified business opportunities for our clients. The scope of our Services includes, but is not limited to, the following activities:

(a) Technical Foundation Setup & Management: Establishing and managing a dedicated outreach infrastructure, which includes the procurement of separate domains, full email authentication (e.g., SPF, DKIM, DMARC), and methodical warm-up processes designed to maximize deliverability and safeguard the client's primary brand domain.

(b) High-Precision Prospecting & Data Enrichment: Researching, identifying, and compiling lists of potential business contacts ("leads") based on the client's Ideal Customer Profile (ICP). This may involve analysis of intent signals and other publicly available data to ensure relevance.

(c) Strategic Messaging & Campaign Execution: Developing, writing, and executing personalized outreach sequences (primarily via email) that are designed to solve the ICP's core problems and generate meaningful business conversations.

(d) Data-Driven Optimization & Reporting: The ongoing management of campaign operations, which includes performance monitoring, A/B testing of messaging components, and the provision of transparent reporting to the client for the purpose of continuous improvement.

(e) Ancillary Services: Other services, such as broader AI automation consulting (e.g., for customer support, financial operations), may be provided if and only if they are explicitly defined within a separate, custom Scope of Work (SOW) or a specific service agreement.

3. Eligibility

To use our Platform, you must be at least of the age of majority and have the legal capacity to enter into a binding agreement. You also represent that you have the authority to act on behalf of the company you represent.

4. Account Registration (If Applicable)

If you create an account with us, you agree to provide accurate and up-to-date information and are responsible for all activities that occur under your account. You will take all measures necessary to protect your account password, if given access to an account.

5. Service Agreements & Scope of Work:

All services and projects will be outlined in a clear and bespoke proposal that is tailored for your specific needs and requirements. You are expected to review and accept this proposal prior to beginning work with BOOST HAVEN IO. All work will be delivered based on the parameters outlined in the initial agreement. Should a client deviate from those parameters, this will be considered out of scope work. Changes or deviations may require additional payment and may require a new or modified contract.

6. Fees & Payments

Prices for our products and services are subject to change without notice. Payment for services will be outlined in your specific proposal. Payment will be collected based on the terms agreed to in your client proposal, whether by automated recurring credit card transaction, or as a one time fee. Any fees or charges that we are obligated to pay as a result of your choice of payment method, or payment gateway will be billed directly to you. Failure to pay in a timely manner may result in the temporary suspension of services, and we are not liable for any disruption of services caused by missed payments. All fees are collected in USD. We are not responsible for any fees incurred during international transactions. Retainer fees must be used within 60 days of purchase. For consulting and monthly services, the fees must be used in the agreed upon time frame.

7. Cancellation & Refunds

For subscription services, a written 30-day cancellation notice is required. Refunds are not provided on services rendered, or in progress. We do not offer any money back guarantees. Refunds for retainer fees are at the discretion of BOOST HAVEN IO, and may not be provided.

You can read for more detail at Refund Policy

8. Confidentiality

Both parties agree to maintain the confidentiality of non-public information received from the other party.

9. Intellectual Property

BOOST HAVEN IO retains all rights to the intellectual property of our systems, unless otherwise agreed. You (the client) retain ownership of your data, and any original custom assets you provide. You agree that we can use non personal information and your company’s logo for presentations, demos, and other promotional content, unless explicitly stated otherwise.  Upon full payment for the Services, you (the Client) are granted a perpetual, worldwide, non-exclusive license to use the specific deliverables created for you (e.g., email copy, campaign strategies) (Client Deliverables) for your internal business purposes. You may not resell or re-license the Client Deliverables. 

10. Third-Party Services & Tools

We may provide access to third-party tools. We are not responsible for their performance or your use of those third-party services. We will always seek to use the best platforms for you, but cannot and will not be held responsible for issues that are caused by any third party platforms. You agree that we are not liable for third-party malfunctions, or changes to their platforms. We provide no warranty, nor can we guarantee the performance or effectiveness of third party platforms. If your subscription for any of these tools lapses, then your system may have issues until a new subscription or payment plan has been implemented.

11. Limitation of Liability

In no event shall BOOST HAVEN IO, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Services; (ii) any conduct or content of any third party on the Services; (iii) any content obtained from the Services; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory.

Our total aggregate liability in any matter arising out of or related to these Terms or the Services is strictly limited to the amount of fees actually paid by you to us for the Services in the three (3) months preceding the event giving rise to the claim.

12.Disclaimer of Warranties

Your use of our Services is at your sole risk. The Services are provided on an "AS IS" and "AS AVAILABLE" basis. The Services are provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

BOOST HAVEN IO, its subsidiaries, affiliates, and its licensors do not warrant that:
a) the Services will function uninterrupted, be secure, or be available at any particular time or location;
b) any errors or defects will be corrected;
c) the Services are free of viruses or other harmful components; or
d) the results of using the Services will meet your specific requirements beyond the scope defined in the agreed-upon Agreement. While our process is driven by results and designed to achieve performance targets (such as generating Sales Qualified Opportunities), we do not and cannot guarantee a specific number of closed deals or a specific amount of revenue, as the final sales outcome depends on numerous factors outside of our direct control, including your sales team's performance and market conditions.

13. Indemnification

You agree to defend, indemnify, and hold BOOST HAVEN IO harmless from any claims arising from your use of our Services, your breach of these Terms, or your violation of any third-party rights.

14. Data Usage & Privacy

We collect limited data, to improve your experience, and to perform the services you have requested. We collect data through forms, or website navigation. We may also collect information that you provide to us directly, such as when contacting our customer support. We are committed to protecting your privacy, and will not sell, rent or lease your data to third parties for their own marketing purposes. Your submission of personal information through the website is governed by our Privacy Policy.

15. Data Security

We implement reasonable security measures to protect your information, but you understand that we cannot guarantee complete security of data transmitted over the Internet. We take security of our systems seriously, however we cannot ensure that your data will be free from every possible data breach. You are responsible for your own login and account details, and we will not be responsible for losses due to user error or security negligence on your end.

16. User Submissions & Comments

By submitting comments, feedback, or other content, you grant us a license to use that content for marketing or operational purposes. You understand that we may use your feedback, testimonial, or public comments, and will not owe you any additional compensation for use of them, unless otherwise stated. We are not responsible for the accuracy of your comments, and we will not be held liable if there is any issue with comments you’ve posted on our platform.

17. Governing Law

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Wyoming, U.S.A., without regard to conflict of laws provisions.

18. Dispute Resolution

Any dispute concerning the subject matter of this Agreement, or the breach, termination, or validity thereof (a "Dispute") will be settled exclusively in accordance with the procedures set forth herein. The Dispute resolution shall be done solely through online arbitration or through video conferencing using appropriate software/applications. The party seeking resolution of a Dispute will first give notice in writing of the Dispute to the other party, setting forth the nature of the Dispute and a concise statement of the issues to be resolved. The Dispute resolution shall be conducted by an arbitrator who is mutually selected by the parties. All decisions and awards rendered by the arbitrator will be final and binding upon the parties for all questions submitted to such arbitrator, and the costs associated with such submission shall be shared equally by the parties involved in the Dispute unless the arbitrator decides otherwise. The parties waive all rights of appeal, therefore to any court or tribunal, and agree that the only recourse by any party to any court will be for the purpose of enforcing an arbitration award. The parties agree to submit to the exclusive jurisdiction of, and waive any venue or other objection against, any state court or federal court within the state of Wyoming, U.S.A. in any legal proceeding arising out of or relating to this contract. Any/all filings must be made in the appropriate county courthouse in the state of Wyoming.

19. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide at least thirty (30) days' notice prior to any new terms taking effect, which may include posting a notice on our website or sending an email to the address associated with your account. What constitutes a material change will be determined at our sole discretion. 

By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

20. Contact Us

If you have any questions, please contact us at:

• Email: info.center@boosthavenio.com

• Business Address:
  BOOST HAVEN IO, LLC
  Sheridan, WY 82801
  USA